This is a convenience translation. Only the German version is legally binding: Deutsche Fassung
Important: By using KynxBot, you agree to these Terms of Use. Please read them carefully.
These Terms of Use apply to the use of the Discord bot "KynxBot" (hereinafter "Bot" or "Service") and the associated website kynxbot.de (hereinafter "Website").
The Service is provided by:
Julius Zeeck (KynxStudios)
c/o COCENTER
Koppoldstr. 1
86551 Aichach
Deutschland
Contact: support@kynxbot.de
Second contact channel: Discord support server
Competent state media authority: Medienanstalt Berlin-Brandenburg (mabb) (Media Authority of Berlin-Brandenburg), Kleine Präsidentenstraße 1, 10178 Berlin, Germany – www.mabb.de
KynxBot is a Discord bot that offers the following features:
To use the Bot, you must:
Minors: You may only order paid services if you are of legal age or your parents or legal guardians consent. You confirm this in the order dialogue. If we learn that an order was placed without the necessary consent, we will refund it at the request of the legal guardians.
The Bot can only be invited to Discord servers by users with administrator permission. Invitations are made via the official Discord bot invitation page.
You may use the Bot exclusively for:
The following uses are expressly prohibited:
Some content is publicly visible, e.g. server listings in the community showcase (name, description, images, ratings). The following applies to such content:
Server administrators can store their own API keys from AI providers in the server settings (“AI models & providers” or voice AI) and run single features with them. The following applies:
For the free features, we give no warranty for:
Our liability is limited to intent and gross negligence. In cases of slight negligence, we are only liable for breach of material contractual obligations (cardinal obligations), but limited to the foreseeable damage typical for the contract.
These limitations do not apply to damage resulting from injury to life, body or health, to defects that were fraudulently concealed, where a guarantee has been given, or to claims under the German Product Liability Act (Produkthaftungsgesetz). Statutory warranty rights of consumers in respect of paid services remain unaffected.
You are responsible for:
Personal data is processed in accordance with our Privacy Policy (information pursuant to Art. 13/14 GDPR, not part of the contract). Information about your own account: Privacy Center. Our standard DPA (data processing agreement) applies to server operators.
Transparency: as the bot operator, authorised administrators have, for technical reasons, access to server configurations and settings stored via our Bot.
Purpose limitation: this access takes place exclusively for the following purposes:
Protection of sensitive data: ticket content, conversations and transcripts are not visible to bot administrators. This data is accessible exclusively to the server administrators who use the ticket system on their server.
Detailed information can be found in our Privacy Policy.
The details of data processing are set out in our Privacy Policy. Where we require consent pursuant to Art. 6(1)(a) GDPR (e.g. for certain website features), we obtain it separately. Where processing is carried out for the performance of a contract or on the basis of a legitimate interest, no consent is required; your rights as a data subject remain unaffected.
Use of the Bot on a server can be ended by removing the Bot from the respective Discord server. In addition, you can exercise your data subject rights as described in the Privacy Policy.
If you, as a server administrator or with corresponding permissions, activate the Voice AI or enable its use, you should be aware that voice/audio data from the voice channel may be transmitted via our Bot for processing by an AI – to Google Gemini Live or to a provider you chose with your own key (section 4.5) – and that transfers to third countries cannot be ruled out.
We provide transparency notices in the Bot and on the Website (including in the Discord embed and in the dashboard). Irrespective of this, depending on the nature and organisation of your community or on public-law requirements applicable to your server, you may consider your own notices to your members to be necessary (e.g. server rules, channel descriptions, adapted consents). Please obtain your own legal advice if necessary.
Detailed information from us as the bot operator can be found in the Privacy Policy in the section on Voice AI.
We strive to ensure high availability of the Service, but cannot guarantee uninterrupted accessibility.
Maintenance work may lead to temporary outages. We endeavour to keep these to a minimum.
The Bot is updated regularly. New features may be added or existing ones changed.
The presentation of the packages on the pricing page does not constitute a binding offer. You submit a binding offer by confirming the General Terms and Conditions, the withdrawal policy and – in the case of minors – parental consent in the order dialogue, clicking the button "Zahlungspflichtig bestellen" ("Order with obligation to pay") and completing payment with our payment partner. The contract is concluded upon successful payment; we will send you the confirmation by e-mail. The language of the contract is German (English on request). We do not store the contract text (these General Terms and Conditions) separately for you; you can access and save it here at any time.
The exact scope of services is determined by the pricing page at the time of the order.
All subscription services (tier, server slots, server and AI packs) run in one subscription with a shared billing date – the day of your first subscription purchase. They are charged together monthly in advance.
The prices in euros displayed in the order dialogue apply. We are a small business within the meaning of § 19 UStG (German VAT Act) and therefore do not charge VAT; a corresponding notice appears in the order dialogue and on the invoice. If the purchase is processed via our payment partner as the seller (section 8.4), the payment partner charges the VAT applicable in your country; the price displayed in the order dialogue is the final price.
Payment partner as seller: where stated in the order dialogue, the purchase is processed via Link (a company of the Stripe group) as the seller ("merchant of record", Stripe Managed Payments). In that case, Link accepts the payment, calculates and remits the VAT, issues your receipt or invoice and processes refunds; Link's terms, which you will see during checkout, apply additionally. The payment will then appear on your bank statement under "Link". The actual service (Premium, packages, vouchers) continues to be provided by us under these Terms of Use; you can also assert your rights of withdrawal and warranty directly against us at any time.
Payment is processed by Stripe Payments Europe, Ltd. (Ireland). You will see which payment methods (e.g. credit card, SEPA direct debit, PayPal, Apple Pay, Google Pay) are offered during checkout. Subscription amounts fall due at the beginning of each billing period and are collected automatically. You will receive invoices electronically by e-mail; you can also find them in your profile at any time.
Subscriptions run for one month and are automatically renewed for a further month each time unless cancelled. You can cancel at any time with effect from the end of the current billing period – without a notice period:
All benefits remain available until the end of the paid period. The right to extraordinary termination for good cause remains unaffected.
If a subscription payment fails, we will inform you by e-mail. Stripe will attempt the payment again. If the payment is not made within a few days, the Premium benefits will end until payment has been made.
We only change the prices of ongoing subscriptions with your express consent. We will announce a planned price change by e-mail at least 30 days in advance. If you do not consent, your subscription will continue at the previous price; we may then terminate it with one month's notice to the end of a billing period. You can cancel at any time with effect from the end of the billing period (section 8.5).
The statutory provisions apply to paid services, in particular those on digital products (§§ 327 et seq. BGB – German Civil Code). Section 5 does not restrict these rights vis-à-vis consumers.
AI quotas (e.g. number of images, videos or prompts per week) and the AI models used for them depend on external providers. We may adjust them for a valid reason, in particular if prices or conditions change at the provider or a model is discontinued, to prevent misuse, or for technical or legal reasons. In that case we replace a model with an equivalent one where available.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us (Julius Zeeck (KynxStudios), c/o COCENTER, Koppoldstr. 1, 86551 Aichach, Deutschland, e-mail: support@kynxbot.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an e-mail). You may use the model withdrawal form below or our online withdrawal function at "Vertrag widerrufen" ("Withdraw from contract"), but it is not obligatory. If you use the online function, we will communicate to you an acknowledgement of receipt of such a withdrawal by e-mail without delay. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
Early expiry of the right of withdrawal
In the case of contracts for digital services (subscriptions, lifetime package and lifetime activations), the right of withdrawal expires when we have fully performed the service and you have previously given your express consent for us to begin before the end of the withdrawal period and have acknowledged this. For the lifetime package and lifetime activations you can therefore withdraw within the 14-day withdrawal period; as compensation for the time used we charge 1/30 of the monthly price of the comparable monthly subscription (Premium or server slot) per day or part of a day, at most the price paid. In the case of Premium vouchers, you may withdraw within the withdrawal period as long as the code has not yet been redeemed; performance begins upon redemption.
End of withdrawal policy
(Complete and return this form only if you wish to withdraw from the contract.)
To: Julius Zeeck (KynxStudios), c/o COCENTER, Koppoldstr. 1, 86551 Aichach, Deutschland, e-mail: support@kynxbot.de
I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the provision of the following service (*) / for the supply of the following digital content (*):
__________________________________________
Ordered on (*) / received on (*): ____________________
Name of consumer(s): ____________________
Address of consumer(s): ____________________
Signature of consumer(s) (only if this form is notified on paper): ____________________
Date: ____________________
(*) Delete as appropriate.
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. If you have any questions or problems, please contact us directly at support@kynxbot.de.
You can stop using the Bot at any time by removing the Bot from your Discord server. You cancel paid subscriptions as described in section 8.5 – at any time via the button "Verträge hier kündigen" ("Cancel contracts here"), in your profile or by e-mail to support@kynxbot.de.
We reserve the right to terminate use or to remove the Bot from servers in the event of violations of these terms. We may terminate ongoing paid subscriptions with ordinary notice of one month to the end of a billing period; the right to terminate for good cause remains unaffected. We will refund on a pro rata basis any periods already paid for that can no longer be used, unless the termination is based on a breach on your part.
We may amend these Terms of Use with effect for the future, for example in the case of new features or changes in the legal situation. We will announce material changes via the Website and – in the case of paid contracts – by e-mail at least 30 days in advance. For existing paid contracts, changes affecting the service, the price or your rights only apply with your express consent – silence does not constitute consent. If you do not consent, the previous terms continue to apply to your contract; we may then terminate it with one month's notice to the end of a billing period. Purely editorial changes or adjustments to mandatory statutory requirements that do not adversely affect your rights apply from publication.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer with your habitual residence in another EU member state, the mandatory consumer protection provisions of that state remain unaffected.
The place of jurisdiction is our place of business, provided that you are a merchant (Kaufmann), a legal entity under public law or a special fund under public law.
Should individual provisions of these Terms of Use be or become invalid, the validity of the remaining provisions shall remain unaffected.
Individual agreements with you take precedence over these Terms of Use (§ 305b BGB).
Contact: if you have any questions about these Terms of Use, you can reach us by e-mail at support@kynxbot.de or, as a second contact channel, via our Discord support server.
Last updated: November 2026